Services

Live telemarketing, inbound and outbound
Database management
Data cleaning
Payment processing
Electronic banking

Facilities

60 line system
Telrad switch
Software includes ACD, with DDI and CLI
40 agent stations equipped with Plantronic headsets
Dedicated numbers - freephone, national rate, local rate or normal pstn
On-line order transcription
On-line credit card number authorisation and checking with BMS
Customer care