A front to back service including receipt, sorting, opening,
batching, keying, credit and cheque payment processing, order
acknowledgement printing, through to banking reconciliation
and product despatch. This service can be provided via postal
coupon order response, e-commerce, or live telephone order take.
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The transcription of visual data, from coupon, reply card, order
form, contract, agreement, questionnaire, competition entry.
Transcription of audio data from CD, audio tape, and mag tape,
including remote retrieval from IVR platforms.
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Services providing mail order acknowledgement/fulfilment, catalogue/brochure
fulfilment, promotional material despatch. Additional services
include mail merge - personalised mail-shots, Royal Mail Mailsort,
bulk deliveries and hand packing/finishing. Daily courier and
postal despatch.
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Live operator telemarketing services, inbound and outbound,
including order taking, customer care, data cleaning, payment
processing.
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Coincrete offers a bespoke service fully understanding that
every client has distinct needs and therefore requires an individually
tailored service.
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| Established
for nearly 28 years, Coincrete with its expertise in data-capture,
mail-order, and fulfilment, is able to service the diverse and
fast moving world of marketing and media driven response. From
large volume front end receipt, through to payment processing,
and specialist packing and product despatch, Coincrete has a
seamless solution to meet every requirement." |
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